Policies / FAQ

Shipping

Processing time
All print goods: Ready to ship in 1-3 days
Handwritten agate (under 40 pieces): 1 day – 2 weeks depending on the quantity
Agate: please contact me first to get an accurate estimate of the processing time

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Orders, returns & exchanges

I don’t accept cancellations, returns or exchanges
All sales are final. To keep the cost low, I don’t accept cancellations, returns or exchanges. I personally check every order that goes out to make sure that it will put a smile on your face when you get it. But if it doesn’t, please contact me if you have any problems with your order.
Unfortunately I can’t refund money on a purchase that is lost, damaged, etc. in transit to the buyer. The buyer retains full responsibility for an order once it is shipped.

Commmissions
I am currently open for commissions, including watercolor paintings, customized wedding invites and handwritten wedding agate place cards. Please contact me with details about your project to get a quote!

Wholesale
Please contact me with details about your store to get wholesale details. I love to collaborate and partner with other brands!

Legal

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